Privacy Policy

This Privacy Policy explains how Wild Robin, operating under the license of Curacao (Antillephone N.V.), collects, uses, and protects your personal data when you access our online casino services. We are committed to ensuring the privacy and security of your personal information while complying with applicable data protection laws and gambling regulatory standards in the United Kingdom.

Data Collection

Wild Robin collects various types of personal data to provide and enhance our services. The types of data we may collect include:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, and contact details.
• Payment Details: We gather information necessary to process transactions, including credit card numbers, bank account information, and other financial data.
• Technical Logs: We collect technical data such as IP addresses, browser types, and device information to help us improve our services and ensure security.
• Cookies: We utilize cookies to enhance user experience and track performance.

Purpose of Data Usage

The personal data we collect is used for various purposes, including:

• Account Management: To create, maintain, and manage your account, ensuring a secure gaming environment.
• Marketing Communication: To provide you with updates, promotions, and information related to our services, subject to your preferences.
• Anti-Fraud Checks: To carry out necessary checks to prevent fraudulent activities and protect our users.
• AML Compliance: To comply with Anti-Money Laundering regulations and ensure that all transactions are legal and legitimate.
• KYC Procedures: To fulfill Know Your Customer obligations to verify user identities and prevent underage gambling.

Data Sharing

We may share your personal data with third parties under specific circumstances, including:

• Payment Providers: To facilitate transactions and process payments securely.
• Verification Partners: To confirm your identity and comply with regulatory requirements.
• Regulatory Authorities: To comply with legal obligations and provide information as required by law.

Your personal data will not be sold or shared with unauthorized third parties for marketing purposes without your consent.

User Rights

As a user of Wild Robin, you have certain rights regarding your personal data, including:

• Right to Access: You can request access to the personal data we hold about you and obtain a copy of it.
• Right to Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.

To exercise these rights, please contact our support team.

Cookie Policy

Wild Robin uses cookies to enhance the functionality and performance of our online casino. We utilize two types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate the site and use its features.
• Analytical Cookies: These cookies help us understand how users interact with our website by collecting information about their usage patterns, which allows us to improve our services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes encryption, firewalls, and secure servers. Despite our efforts, no security measures are perfect, and we cannot guarantee absolute security.

Data Retention

Wild Robin will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or by other means. Your continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team. We are committed to addressing your inquiries and ensuring your privacy rights are respected.